Experience Design

We enable clients to deliver the right thing, the right way, and for the right reasons.

Features

Combining design expertise with wider technical capabilities, we work quickly and collaboratively to turn insights, concepts and designs into practical solutions.

By following a user-centred approach, we make sure we deliver services that meet users' needs, expectations and behaviours. User research and insights allow us to understand these and define appropriate solutions.

Through in-depth content design, we translate user needs into content that ensures your users achieve their goal. Our content strategies determine the most appropriate content type, tools and channels, and we write great copy that follows style guides and digital compliance.

From early user journeys, sketches and wireframes through to fully interactive prototypes and final designs, we offer the full range of design skills required to craft appropriate, user-centred digital products.

With a wealth of experience design experience, we look beyond individual digital products to define and deliver end-to-end, multi-channel service experiences.

Benefits

Experience in Agile processes and delivery.

Benefits icons white experience design agile

Focus on practical solutions and iterate quickly.

Benefits icons white experience design insight

Rigorous research and user insights.

Benefits icons white experience design practical solutions

Expertise across design disciplines to build end-to-end services.

Benefits icons white experience design team integration

Integration with technical teams.

Why Kainos?

We can work with you to deliver problem solving experience design, as well as through a complete package of design and technical delivery. We believe in user-centred design combined with a pragmatic approach - enabling us to build the right product that also meets your business objectives.

Get in touch

Talk to a member of our Experience Design team about your digital challenges to find out how we can help you and your users to work smarter, better, faster.

Experience Design Lead

News and events

BLOGS

Case Study: Seamlessly migrating the Foreign, Commonwealth and Development Office to AWS

Find out how we leveraged PaaS and agile delivery to create a new hosting service for the Foreign, Commonwealth and Development Office, improving the...

BLOGS

Big Data Academy – my story

Starting a career in data science has been a long-term goal for me. It surely did not happen overnight, and that is exactly why I wanted it to be big. I am...

BLOGS

Webinar: How AI can reduce costs for the Financial sector 

Kainos were involved in the AWS Financial Services Virtual Forum 2020. Click the link to watch the recording of our session.

NEWS

Kainos partners with UK-wide charity to provide virtual work experience in Northern Ireland

Belfast – 3rd February 2021 – Pioneering employer and leading digital technology company Kainos is partnering with Speakers for Schools to offer an...

BLOGS

Conducting inclusive user research remotely during COVID-19

I am a user researcher at Kainos, currently leading research on a major government transformation project. Before COVID-19, the majority of my research was...

BLOGS

Exclusive Panel – National Data Strategy: Building a world-leading data economy & prioritising trust

The UK is a leading digital nation – our data market is the largest in Europe. The UK tech sector grew dramatically in 2019, with the UK securing...

BLOGS

Transforming an internal digital service with user-centric co-design

Keep your users close and involved – successfully designing a user-centric service at Her Majesty’s Courts and Tribunals Service (HMCTS). The...

NEWS

Kainos to Open North American Sales, IT Office in Atlanta, Create 137 Jobs

Atlanta – December 11, 2020 – Governor Brian P. Kemp today announced that Kainos, a global digital technology company, will invest $1.2 million in opening a...

BLOGS

The top cloud trends of 2021

These days, everyone is already using the Cloud, right? Not so! It’s easy to assume that cloud is ubiquitous across most organisations, but as Andy Jassy (CEO

BLOGS

National Data Strategy: the opportunities, barriers, challenges & actions

Join Kainos for an exclusive panel at AI Con 2020 around the National Data Strategy on 4th December 2020, 1pm. There will be an exclusive line up of...

BLOGS

‘Product through a pandemic’ – Let’s Talk Product meetup summary

There is no doubt that COVID-19 has brought about a unique set of challenges for those involved in product development. From the tools we use to communicate...

NEWS

Kainos wins IT Project Team of the Year at the UK IT Awards

Kainos, a leading provider of digital services, has picked up the award for IT Project Team of the Year, alongside DVSA and BJSS, in the 2020 UK IT Industry...

BLOGS

Test Isolation with Jest in Typescript

This post covers how to test units of code in isolation with the use of Jest mocks and Spys.

BLOGS

Online payments integration: 4 unobvious questions to ask yourself when adding a global eCommerce channel to your B2B business

Is it as easy to integrate payments into your infrastructure as each of the payment providers describe? I will share the things that stunned me when I was...

BLOGS

4 ways cloud can maximise productivity in the Engineering and Construction industry

Engineering and Construction (E&C) is the second largest industry in the UK. In 2018, Construction alone contributed to 6% of the UK’s total economic...

BLOGS

Why hybrid cloud is the key to digital transformation in the financial services industry

“The digitisation of everything is coming” says Stephen Man, Global Head of Technology and Change (Banks & Broker Dealers), HSBC Securities Services....

NEWS

Kainos and Department for Transport partner to revolutionise roadworks across England

Kainos has been working closely with the Department for Transport (DfT) for the past two years to develop and launch two new digital services, Street...

BLOGS

The 5 essential building blocks of a quick, safe and secure cloud migration

Lift and shift migrations Three simple words with an understated level of complexity for migrating to the cloud. Let us be honest for a second though –

BLOGS

What can the UK Government teach Financial Services about cloud adoption?

HSBC and AWS have just announced a massive, strategic deal that indicates a clear direction of travel for one of the world’s largest banks. So, is this a...

BLOGS

13 ways to reduce your spending on AWS

Many companies have already started their cloud adoption journey however those newer to cloud often state that their biggest challenge is lack of resources...

BLOGS

Has your journey to cloud delivered on the promise?

Before jumping right into the topic of cloud journeys, I’d like to step back in time to look at how many journeys start, including my own. The date was June...

BLOGS

How to build a business case for making the move to cloud

Moving to the cloud promises to help companies reduce costs, increase security and become more agile. However, despite these worthwhile benefits, moving...

BLOGS

Designing in times of crisis

We have a large design capability here at Kainos, and group sessions of research, analysis, collaboration, workshops and creative brainstorming sessions are...

BLOGS

How to move to the cloud quickly and safely

50% of company workloads and data are expected to be in Public Cloud within 12 months[i]. With the emergence of the COVID-19 pandemic, many companies have...

BLOGS

13 ways to reduce your spending on Azure

Controlling cloud spend is listed alongside security and governance as one of the biggest challenges that companies are currently facing – many...

Keep up with Kainos