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LiveOps

We're trusted to manage and protect mission critical services that are used by tens of millions of people in the UK and around the globe.
We partner with you from go live and beyond, providing operational support, assisting with continuous monitoring, and measuring the key metrics that can drive change, all while optimising user experience and minimising costs.

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Features

We don't just monitor, manage, and protect your most business critical data and digital services. We make them better too.
Managed Cloud - ISO27001 security accredited, flexible support designed to manage modern digital services.
Managed Cloud - Data Platform - The technical expertise essential to managing and protecting secure cloud data and analytics platforms.
Managed Cloud - Advanced Security - Data protection designed for highly sensitive data and compliance needs.
Application Management and Enhancement Management - ISO20000 accredited and combined with the latest agile, continuous delivery and automation techniques.

Benefits

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Security built-in to our teams, technologies and design approaches.
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30 years' experience of supporting our customers 24/7/365.
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Proactive support resolves 95% of incidents before they affect end users.
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Better value, flexible support and rapid deployment, per server per month, pay as you go.
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Leading the way in delivering and managing award winning cloud services for Government, Health and Financial Services.
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Fast response times and continuous improvement managed through ISO20000 accredited services.
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27001 accredited, and UK based.
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Personal service with direct access to engineers.

Why Kainos?

Our size and capabilities mean we can offer a service that goes beyond comprehensive monitoring, a robust break-fix service and sensible SLAs, to incorporate continuous improvement.


Shaun mckinley

Get in touch

Talk to a member of our Live Operations team to find out how we can manage and protect your mission critical services.

CONTACT THE TEAM

Contact The Liveops Team

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News & events

     
BLOGS

Making Safe and Frequent Improvements to the UK Passport Service

How we continue to develop the passport service based on user feedback, analytics and business drivers

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NEWS

Kainos has been shortlisted in THREE categories for the 2019 UK IT Industry Awards

Prestigious awards recognise our people and projects by shortlisting Kainos in three categories.

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BLOGS

Jack of All Trades, Scrum Master of None?

Read this post from Aoife on how her Kainos journey as a graduate to Scrum Master!

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BLOGS

From end to end: a monitoring story

Read Andrew, WebOps Engineer’s story on his first year working on a healthcare transformation project.

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BLOGS

PLEASE DO NOT SMILE

Agile Team Leader, Steven, talks about his role working with HM Passport Office.

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NEWS

Kainos talent recognised in the Women in IT Excellence Awards

Read our new story on the Women in IT Excellence Awards, where five of our women have been recognised!

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BLOGS

Growth and Transformation: How Kainos Shapes Business, Employee and Customer Experience

Read this new post on growth and how we’ve managed it from Divisional Director Russell Sloan.

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BLOGS

How I became a User Researcher

Read this new post from one of our User Research team on the path she followed to get here – all the way from Greece.

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NEWS

Kainos pledges to make 100 hires in Birmingham in the next year

West Midlands Mayor, Andy Street, hosts office expansion event to discuss how Birmingham can be a global digital leader.

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BLOGS

Walking the walk on data trust

The modern digital economy requires that organisations be trusted with customer and citizen data, but becoming trustworthy is rarely straightforward.

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NEWS

Kainos wins ‘Best Performing IT Consulting Company’ in The Megabuyte Quoted25 Awards

Read our news story about being recognised as this years Best Performing IT Consulting Company.

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BLOGS

Inclusive Design – how it’s done

In the third part of the blog series, we’ll explore the realities of how Inclusive Design is done.

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BLOGS

A fresh approach to smart cities

Bill Wilson discusses new techniques for collecting and sharing urban data.

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BLOGS

Inclusive Design – One for all and all for one!

Read part 2 of our blog series on inclusive design.

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NEWS

Case study. Kainos and Driver and Vehicle Standards Agency (DVSA): Intelligent Risk Ratings that Improve Road Safety

Kainos worked with DVSA to pioneer a predictive analytics tool which has revolutionised the process for identifying fraud and inadequate standards.

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BLOGS

Diverse humans need diverse designs

In part one of our three part series on Inclusive Design we take a closer look at access needs.

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BLOGS

How I became a Content Designer

Content design is a relatively new discipline in IT. Find out more about it from one of our senior designers.

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BLOGS

Known Vulnerability Detection in Java and JavaScript code

Known vulnerability detection techniques for Java and JavaScript code in a Jenkins build pipeline.

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NEWS

Kainos offering over 300 free opportunities for young people to gain coding and A.I. skills for their CV this Summer

Kainos offering over 300 free opportunities for young people to gain coding and A.I. skills for their CV this Summer.

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BLOGS

Let’s Talk Product 2 – Let’s Talk Birmingham

Read about how we’re giving back to the product community in Birmingham with our brand new meetup!

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BLOGS

Software Engineering at Kainos

Read about Engineer Ana’s experience moving from Web Developer to Software Engineer in this new post.

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BLOGS

Reflections on Strata Data 2019

Reflections on the Strata Data Conference 2019 in London.

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BLOGS

Passwordless login: the search for speed with security

Passwordless login for the NHS App is now live. Here is how our team worked with NHS Login to achieve this milestone in the development of the App.

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NEWS

Kainos announces 2018-19 Results

Kainos announces 2018-2019 results. Read on for the full story on how we’ve performed this year so far.

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BLOGS

Have you ever seen a dragon? Part 1

Read this blog from our Innovation Team on an immersive experience created in 2019 to inspire young people about tech.

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Stay in touch

Enter your email address below to receive updates about our services and products, and the latest news and events from Kainos.

By clicking submit, you consent to receive information by email from the Kainos Group. We take your privacy very seriously; we will never sell your data and we promise to keep your personal details safe and secure. You can unsubscribe at any time. For more information on how we use your data, view our full privacy policy.